Success in business isn’t about being ruthless—it’s about being human. Despite the stereotype that hard-nosed leadership is the key to profitability, my decades of experience in business advisory tell a different story. Kindness, loyalty, honesty, and generosity aren’t just nice traits; they’re the foundation of strong, thriving businesses.

In this article, I challenge the toxic myths of leadership, explore the parallels between running a business and leading a community, and argue why New Zealand’s government should be managed more like a social enterprise—prioritizing people over pure profit. If you’re tired of outdated economic narratives and want a leadership model that actually works, this is for you.

Want to show appreciation to your team in ways that actually matter? Research suggests that personal recognition, growth opportunities, fair treatment, and meaningful perks all contribute to a happier, more engaged workforce. Whether it’s a heartfelt thank-you, investment in employee development, or fostering an inclusive culture, small businesses can make a big impact with thoughtful gestures. Here’s how to build a workplace where employees feel truly valued.

The business that once defined you is no longer yours—so what comes next? Many entrepreneurs experience an identity crisis post-exit, feeling lost without their professional title, daily structure, and sense of purpose. But this transition doesn’t have to be daunting. By taking a three-part approach—Reflect, Rebuild, and Reignite—you can shape a fulfilling new chapter.

Start by reflecting on what truly defined you in business, then rebuild your daily structure with meaningful activities, and finally, reignite your passions and social connections. Your journey isn’t over; it’s evolving. Your identity isn’t tied to a business—it’s shaped by your values and the impact you continue to make.

Ready to redefine your purpose? Explore how to transition with confidence and embrace a life of meaning beyond your business.

We all have choices in life, but one of the most important is how we communicate with others. While we often assume our words are clear and constructive, the reality is that communication is 10% what we say and 90% how it’s received.

I recently had an experience that made me rethink my approach. Speaking in a forthright, honest manner, I believed I was delivering a message that would lead to a better outcome. But what I failed to consider was how my words were perceived by the recipient—someone with a different communication style. Instead of clarity, I unintentionally created tension.

This moment of reflection reminded me of a simple but powerful truth: effective communication requires more focus on how we impact others rather than just our own intent. Recognizing my misstep, I reached out, took ownership, and apologized. The response wasn’t in my control, but my growth was.

The key takeaway?
When we shift our focus from self-regard to the impact we have on others, we become better communicators, better professionals, and ultimately, better humans. Because in the end, communication isn’t about being heard—it’s about being understood.

#EffectiveCommunication #SelfAwareness #PersonalGrowth #Leadership #EmotionalIntelligence

Succession is a delicate subject for SME owners everywhere at some time either soon or far. It’s inescapable.

The Makings of a Great Boss: Bossing 101
Running a business isn’t easy, and leading a team can be even harder. However, the difference between a struggling workplace and a thriving one often comes down to leadership. A great boss isn’t someone with all the answers but someone who communicates clearly, leads by example, invests in their team’s growth, fosters a positive culture, and remains adaptable in challenging times. By focusing on these five key areas, SME owners can create a more productive, aligned, and resilient team that sticks around for the long haul. Read on to learn how small changes can make a big impact.

A heartwarming scene by the riverbank, where friends come together to savour tea, scones, and amiable conversation, embracing the joy of togetherness.

As an SME owner, you are mother, father, confessor, coach, mentor, disciplinarian and so much more.

Who knew that you might communicate effectively with tape over your mouth?